Legal Policies
1. Subscription Cancellations
You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle. No partial refunds will be issued for unused time in the current billing cycle.
2. Refund Eligibility
We offer a 14-day money-back guarantee for new subscriptions. If you are unsatisfied with our service within the first 14 days of your initial subscription, you may request a full refund. Refund requests made after the 14-day period will be considered on a case-by-case basis.
3. How to Request a Refund
To request a refund, please contact our customer support team at [email protected] with your account details and reason for the refund request. Refund requests will be processed within 5-10 business days.
4. Refund Method
Refunds will be issued using the original method of payment used for the purchase. If the original payment method is no longer available, we will work with you to find an alternative refund method.
5. Exceptions
Refunds may not be available for accounts that have violated our Terms of Service. We reserve the right to refuse a refund request if we suspect abuse of this policy.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.